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Frequently Asked Questions (FAQ)

Our Pro Page 2.0 version will now require PayPal API credentials from our members. To setup your PayPal API credentials, please visit the following link while logged into your BeatStars account and provide all of the required information.

Payment Accounts

IMPORTANT: If you need help retrieving this information, please visit the following link for directions from PayPal. If you have a personal PayPal account, you will need to upgrade it to a PayPal Business account and follow the steps in the link below.

How do I request API Signature/Certificate credentials?

To link your YouTube channel to your Pro Page, please see the following steps.
1. Log into your BeatStars account.
2. Click the drop-down arrow at the top right of the page located just to the left of your user image.
3. Next go to “My Profile”. (see screenshot)
My_Profile.jpg

4. Scroll down to the bottom left and click on the “Add Links to your Social Networking Sites” button. (see screenshot)

Add_Links_to_your_Social_Networking_Sites.jpg

5. Add your official YouTube Username or YouTube Channel ID in the “YouTube:” field. (see screenshot)

IMPORTANT: Please enter your official YouTube Username or YouTube Chanel ID only i.e. OfficialBeatStars or UCcFDbiinqhftr4nYWi5ksvQ

Add_YouTube_Link_To_Account.jpg

IMPORTANT: Please note that it can take time for the system to refresh and populate the actual data on your Pro Page 2.0 homepage.

In order to add itemized key features for your licenses on your Pro Page 2.0 as shown in the image below, please see the following steps.

NOTE: This feature is not applicable for Pro Page 1.0

License_Features.jpg

1. Log into your BeatStars account.

2. Next navigate to your Licenses & Contracts section.

3. Then click “Customize” next to the license you wish to edit.

4. Once you are in your “Customize License” page, enter your desired key features using the “License Features” field.

NOTE: Please only use single spaces between each line. Using double spaces will lead to your “License Features” to not show up. (see Screenshots)

Correct Example Entry Below:

Line_Break_Single_Space.jpg

 

Incorrect Example Entry Below:

Line_Break_Double_Space.jpg

 

IMPORTANT: Please ensure that your key features match the exact license terms and information in your full contract details and that they do not conflict with any of your license information in any way. Not doing so could lead to disputes between you and your customers.

To upload a Sound Kit, please follow the instructions below.

1. Log into your BeatStars account.

2. Navigate to your My Media section.

3. Then navigate to your Sound Kits section.

4. Next click the “Upload” button. (see screenshot)

5. Upload the .zip or link to your Sound Kit file using the “Sound Kit File” button. (see screenshot)

IMPORTANT: Please ensure to upload a valid .zip file or a valid URL to your Sound Kit file. Any invalid/corrupt files, or invalid URLs will cause issues for your customers.

6. Fill out all required fields with your desired metadata.

NOTE: If required metadata/assets are not provided, your Sound Kit cannot be published. Any missing required metadata and/or assets will produce a red warning at the bottom right of the “Edit” page.

7. Click “Save Changes”. (see screenshot)

Save_Changes.jpg

Below are the instructions which will allow you to setup your GoDaddy domain name as your Pro Page URL. Please note that the option to use your own domain name as your Pro Page URL is only offered to Pro and Unlimited BeatStars members. If your domain name service provider is not GoDaddy, please contact your domain name service provider with regards to setup instructions with 3rd party services.

 

1. Go to GoDaddy.com and sign into your account. (see screenshot)


2.
Click the “Manage” button. (see screenshot)


3.
Next click the “Settings” icon and then click “Manage DNS”. (see screenshot)


4.
Next find “A” type record, and then click the “Edit” icon. (see screenshot)


4a.
Then replace “Points to” field with 52.71.247.104 (see screenshot)

NOTE: You may change the “Seconds” to 600. Changing the “Seconds” to 600 is optional.


5.
Then click the “Add” link. (see screenshot)


5a.
Next select “CNAME” for the “Type” field and input “www” in the “Host” field. Then input “www.beatstars.com” in the “Points to” field and click “Save”. (see screenshot)

IMPORTANT: If you receive “An unexpected error occurred.” during this step, this error usually occurs when users already have an existing “CNAME” with “www” as the host. If this is the case, you will need to edit that one instead of creating a new one.


6.
**ONLY IF FORWARDING IS SETUP** Click the “Edit” icon. (see screenshot)


6a.
**ONLY IF FORWARDING IS SETUP** Click the “Delete” icon. (see screenshot)

7. Lastly, log into your BeatStars account and visit the link Pro Page Setup. You will need to input your domain name in the “Domain Name” field. (see screenshot)

IMPORTANT: You may need to clear your browser’s cache, close your browser, and then re-open your browser after this step in order to see your Pro Page populate correctly.

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